Implementation Program Coordinator (Venado Tuerto)

About the role As an Implementation Program Coordinator, VMG, you will be dedicated to overseeing the onboarding projects for all Veterinary Management Group (VMG) accounts. You will serve as a key partner to these independent-owned practices to ensure onboarding projects stay on track and progress smoothly. You will work cross-functionally with Implementation Managers and Specialists to ensure clinics are onboarded according to standardized workflows, timelines, and expectations.

This role is critical for continuous improvement—soliciting feedback from internal teams and VMG partners, identifying pain points, and refining processes to deliver a consistent, high-quality onboarding experience. Idóneo candidates bring strong communication, organization, and stakeholder‑management skills, thrive in a fast‑moving environment, and are motivated by creating clarity, driving alignment, and improving outcomes for our VMG partners.

This is a 100% remote contract position, based in Latin America (including Central America), with availability aligned to North American business hours, as agreed per engagement. Contractors must provide their own equipment (laptop, monitors, keyboard, mouse, etc.), maintain stable internet connectivity, and work from a professional, dedicated workstation. Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role.

Tasks
- Serve as the primary partner to VMG practices, ensuring onboarding is properly sequenced and executed on time.
- Coordinate with Implementation teams to ensure standardized workflows are followed and blockers are quickly resolved.
- Maintain clear visibility, proactively communicating updates, risks, and delays to internal and external stakeholders.
- Anticipate issues, elevate appropriately, and implement contingency plans, including monitoring VMG Group health for intervention.
- Gather and synthesize feedback to identify process gaps and improvement opportu Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pyatq