Customer Operations Managerb Saas / Outbound Campaigns) …, Santa Fe Capital

We are looking for an experienced operator to help manage customer accounts for a B2B SaaS platform focused on outbound lead generation and AI sales automation.ResponsibilitiesManaging client campaignsMonitoring inboxes and campaign performanceManaging email infrastructureTroubleshooting issuesCommunicating with clientsImproving operational processesQualificationsExperience with cold email, outbound campaigns, or lead generation platforms is a strong plus.Ideally someone who has worked with tools like HubSpot, Apollo, Clay, Instantly, Lemlist, or similar outreach platforms.
Spanish and English preferred.As the company grows, this role has the potential to evolve into a broader operations leadership position, helping build the customer operations function, design processes, hire and manage a team, and play a key role in scaling the company.
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