Healthy Aging Services Manager (San Rafael)

All Jobs > Healthy Aging Services Manager Vivalon is a Marin-based nonprofit that has been serving the community for over 70 years. Recognized 10 times as one of the Best Places to Work in the North Bay, we are proud to foster a supportive, mission-driven workplace culture. Vivalon serves older adults and adults with disabilities by helping them stay active, informed, supported, and nourished—while also meeting their essential transportation needs. Our core services include Rides, Meals, Classes, Care, and Advice. The Healthy Aging Services Manager leads and oversees the delivery of high-impact services for older adults. This role supervises Guest Services Coordinators and volunteers for Guest Services and the Resource Office. As a superuser of online platforms supporting operations, this role maintains program data integrity and streamlines systems. This role oversees membership recruitment and retention as well as publishing outreach communications. This role manages both internal and external events (including room rentals), responds to facilities and emergency-preparedness needs, and administers the annual HAC survey. This position works cross-functionally with internal teams and external partners to ensure seamless operations, member satisfaction, and alignment with organizational goals. Essential Functions Supervision
- Weekly check-ins with Guest Services Coordinators and volunteers
- Oversee HAC Facility and Guest Services operations
- Provide feedback and coaching for improvement
- Serve as backup cafe operations manager
- Train and support the Guest Services team on all online platforms utilized to support operations
- Co‑lead person with the IT team in weekly meetings, managing projects, and resolving issues
- Team lead on special projects related to online platforms utilized to support operations
- Onboarding and training new volunteers on guest services Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pi2kv