Advisor, Commercial Management (San Juan)

Role OverviewThis advisor will serve as a strategic commercial partner shaping how complex customer opportunities are structured, governed, and successfully closed across the Americas.How You Will Make An ImpactLead commercial strategy and governance for complex product and services opportunities across the Americas regionPartner with Global Customer Engagement (GCE) teams to structure competitive, profitable, and compliant dealsServe as a subject matter expert for the Opportunity Management Process (OMP), ensuring adherence to commercial governance standardsDrive pricing, margin, business case modeling, and risk mitigation strategies to support high-quality deal outcomesLead and support commercial negotiations in collaboration with Sales, Services, Finance, and LegalProvide executive-ready business analysis packages supporting informed decision makingMentor and support the development of junior Commercial Management team membersRequirementsBachelor's degree in Business, Engineering, or a related field8+ years of progressive experience in commercial management, business management, finance, contract management, or related rolesProven experience leading commercial strategy and negotiating complex customer contractsStrong understanding of Profit and Loss (P&L;) drivers, cash flow dynamics, and revenue recognition principlesAdvanced financial modeling and commercial analysis capabilitiesDemonstrated ability to influence cross‐functional stakeholders without formal authorityExperience working closely with Sales and customers in a technology or telecommunications environmentPreferred QualificationsMaster of Business Administration (MBA)Experience supporting solutions‐based or services‐oriented commercial engagementsFamiliarity with Bid+ (internal deal management system), Customer Relationship Management (CRM) platforms, and Power BI analyticsBackground partnering with Product Line Management (PLM) and Services organizationsExperience providing commercial insight at executive leadership levelsComfort operating in fast‐paced environments with shifting prioritiesWillingness to travel and support adaptable work schedules as business needs requireCompensationThe annual pay range for this position in the U.S. is $102,400–$163,600.
The annual pay range in Canada is C$92,400–$147,600.
Pay ranges are designed to reflect knowledge, skills, experience, market conditions, and location.BenefitsNon‐Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission.
In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(k) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company‐paid holidays, paid sick leave, and vacation time.
We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.Equal OpportunityAt Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.
Ciena values the diversity of its workforce and respects its employees as individuals.
We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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