Customer Success Manager (Rosario) (Argentina)

*Candidates must be available to work EST business hours.Insight Assurance is a general audit firm on a mission to transform how organizations achieve cybersecurity and compliance.Founded by former Big 4 (EY) professionals, we deliver next‐generation audit services across SOC 2, ISO *****, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.We're not your traditional audit firm — we're tech‐enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.Recognized on the Inc. **** and Fast 50 lists, Insight Assurance is one of the fastest‐growing general audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.Position DescriptionWe are looking for an experienced Customer Success Manager to join our team.As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, identifying additional needs, and helping them achieve their business and compliance goals.ResponsibilitiesServe as the primary point of contact for clients and develop strong relationships with key stakeholdersUnderstand clients' business objectives and help them achieve their goals by providing expert guidance and adviceConduct regular check‐ins with clients to help them get ready for their compliance audit engagementsIdentify needs for additional servicesWork closely with internal teams to ensure the timely delivery of services to clientsProactively identify and address client concerns and issues, and develop solutions to improve their experienceEnsure clients are satisfied with our services, and identify opportunities for upsellingRequirements3+ years of experience in a client‐facing role, such as customer success, account management, or salesAbility to quickly grasp the basics of various compliance frameworks and dem
#J-*****-Ljbffr