[Latam] System Engineer – Security Administration …, Resistencia

(LATAM) System Engineer – Security Administration & Endpoint ManagementQu builds enterprise software that powers restaurant chains at scale. Our systems span cloud infrastructure, distributed platforms, on‑premise components, and a growing product ecosystem. Security here is not abstract. It lives in the tools people use every day — their laptops, their access, their accounts. When something breaks, someone needs to own it. When someone joins or leaves, there needs to be a clean process. When an alert fires, someone needs to respond. That someone is this role You are the operational layer of security at Qu. This is not a pure IT helpdesk role, and it's not a pure security engineering role. It sits exactly at the intersection — someone who can configure CrowdStrike and also help a new employee get set up, who understands why access controls matter and can actually enforce them, who responds to endpoint alerts and also makes sure off‑boarding doesn't leave loose ends. Qu's corporate environment runs on low‑touch/zero‑touch trusted mac/Windows devices, enterprise systems, and numerous hosted technologies. We have security tools deployed. What we don't have is consistent, end‑to‑end operational ownership of this layer. That's what this role builds. What You'll Own
- Access and Identity Operations — Own the operational side of access: provisioning when people join, revocation when they leave, and nothing falling through the cracks in between. Work closely with the Infrastructure & Automation engineer on tooling — but the day‑to‑day execution and accountability sits here. Access review cycles, Okta configuration hygiene, and admin account controls are part of this surface.
- Security Helpdesk and Incident First Response — Be the first line for security‑related requests and IT issues: employee requests, alert triage, investigation support, and escalation when needed. This isn't ticket‑pushing. It means knowing when something is noise and when it needs to go further.
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