Customer Support (Quilmes)

What we're looking for You will join a fast-growing US-based SaaS startup building a powerful sales productivity tool that connects LinkedIn with HubSpot. The team is product-driven and moves quickly, releasing new features regularly. You will work closely with the founders and tech team in a low-meeting, high-impact environment where curiosity and initiative are valued. What You'll Be Doing Manage customer support across email, chat, and occasional calls. Respond to product questions clearly and efficiently. Run onboarding calls and guide users through the platform. Troubleshoot issues and document bug reports for the development team. Route sales-related inquiries to the appropriate team members. Contribute to the knowledge base by documenting FAQs and insights. Requirements Excellent written and spoken English with a professional tone. 1 to 2 years of experience in customer support in SaaS or tech companies. Familiarity with CRM tools such as HubSpot or similar platforms. Strong organizational skills and attention to detail. Ability to communicate effectively with both customers and technical teams. A proactive mindset with the ability to work independently in a remote setup. Nice to Have Experience with sales tech or marketing tech tools. Familiarity with Stripe or billing platforms. Strong interest in technology and SaaS products. Paid Time Off Disclaimers: You are applying to work with an international company. Make sure your CV is in English, otherwise your application can't be considered. We consider candidates from all around Argentina and LATAM. If you don't have a formal portfolio, please share a Drive with various samples of your work. Please note this is a contractor position: As a contractor, you are responsible most of the time for managing your own contributions to social security, health insurance, and any applicable taxes or obligations in your country of residence. This can vary depending on the client. For contractor FAQs, please visit our website. #J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pj44b