Sales Manager – Overseas Motors Mercedes-Benz

Reports To General Sales Manager/General Manager

Job Summary The New Car Sales Manager, under the direction of the General Sales Manager or General Manager, will primarily be responsible and accountable for customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer‑focused sales standards.

Job Duties
- Ensures proper follow up of all potential buyers utilizing the CRM as well as Upgrade System
- Ensures salespersons are making an average of 40 calls per day
- Conducts daily sales workshops, “one to one” meetings with each salesperson per week as well as a weekly combined sales meeting
- Ensures salespersons are in constant touch with customers arising from appointments from internet and phone leads, customers in good position to purchase in the Upgrade System, customers who are in their database but not in the Upgrade System and inactive service database allocated to them by management
- Ensure 100% turnover of customers in the showroom prior to their leaving the showroom
- Makes best efforts to ensure 100 percent turnover of each customer to F&I;
- Maximizes taking customer turnovers to close deals (at least 75% of customers)
- Checks all sales documents carefully to ensure no fraudulent deals are taking place that will place the dealership at risk from fraudulent customers
- Maintains an appointment closing ratio of 50% for walk-in customers as well as those who came on appointments to purchase a vehicle
- Every morning does a lot walkaround to see if there are any holes in the inventory lines and if any vehicles are missing. At the same time does a random inspection of the condition of vehicle on the lot especially used vehicles
- Orders new vehicles in consultation with and approval from senior management using the Ordering Template
- Carries out trade appraisals as needed always ensuring that the trade-in vehicle is driven personally. Does not give final numbers on trad Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2mwt