Customer Onboarding Manager (Corrientes) (Argentina), Mar del Plata

We are currently looking for a Customer Onboarding Manager in Argentina.
In this role, you will be responsible for guiding new customers through a seamless onboarding journey, ensuring they successfully adopt and derive value from a complex SaaS platform.You will act as a trusted partner during the early stages of the customer lifecycle, helping translate business needs into effective system configurations and workflows.Working closely with cross‐functional teams such as Sales, Customer Success, Support, and Engineering, you will ensure a smooth transition from purchase to active usage.This position requires strong communication skills, a structured approach to project management, and a customer‐first mindset.You will play a key role in shaping first impressions and long‐term satisfaction, directly influencing retention and customer success outcomes.It is an excellent opportunity for someone who enjoys combining technical understanding with relationship‐building in a fast‐paced, collaborative environment.AccountabilitiesLead and manage end‐to‐end customer onboarding and implementation processesConduct detailed platform walkthroughs and guide customers through setup and configurationCommunicate onboarding requirements clearly with customers and internal stakeholdersEducate customers on platform capabilities and best practices to ensure smooth adoptionManage customer data migration processes and ensure accuracy and completenessLog and track customer needs, feedback, and issues using internal CRM systemsCollaborate closely with Sales, Customer Success, Support, and Engineering teamsBuild strong relationships with customer stakeholders to ensure engagement and satisfactionIdentify process improvements and contribute to enhancing the onboarding experienceSupport customers in achieving their operational goals through effective platform usageRequirements1–2 years of experience in customer onboarding, implementation, or customer‐faci
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