Player Operations Specialist (Lanús)

Player Operations Specialist The Role Join our mission-critical team protecting millions of players while driving rapid expansion through fraud detection, compliance excellence, and secure payment operations. This full-time remote position offers competitive compensation and direct impact on integral gaming security.

About Patrianna Patrianna is a fast-growing product development company headquartered in Gibraltar, with a globally distributed team delivering innovative solutions in the social gaming space. As we expand, we’re building a world-class operational engine—seeking talented professionals across CRM, fraud & risk, payments, marketing, and player support who excel in dynamic, high-growth environments. We value strategic execution, continuous improvement, and cross-functional collaboration.

What You Will Be Doing
- Analyze real-money transactions and player patterns to detect and prevent fraudulent accounts and suspicious activities
- Conduct KYC verification, risk assessments, and Enhanced Due Diligence for high-value accounts meeting global regulatory standards
- Manage comprehensive payment operations including deposits, withdrawals, reconciliations, and redemption decisions
- Investigate transaction anomalies, money laundering patterns, and bonus abuse while maintaining detailed regulatory documentation
- Validate identity documents, enforce compliance protocols, and coordinate with legal and risk teams
- Resolve payment queries with Customer Support and Finance teams while addressing system discrepancies
- Contribute to process improvement initiatives and fraud prevention strategy development

What We Are Looking For Essential Requirements:
- 2+ years’ experience in KYC, Payments, or Risk roles within iGaming or fintech environments
- Strong knowledge of USA and European regulated gaming markets and compliance frameworks
- Fluent English with ability to communicate complex risk scenarios clearly to diverse stakeholders
- Excellent analytical and problem- Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pnpld