Senior Salesforce Developer (Godoy Cruz)

We are seeking a highly experienced Senior Salesforce Developer to lead the design and delivery of Salesforce Service Cloud and contact center solutions. This role is adecuado for a hands‑on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives.

The successful candidate will function as a hybrid architect and lead developer, responsible for defining solution strategies, guiding development teams, and collaborating with stakeholders to deliver high‑impact, enterprise‑grade solutions.

Key Responsibilities Technical Leadership
- Serve as the architecture lead for Service Cloud and contact center initiatives
- Define and enforce solution patterns, development standards, and integration strategies
- Service Cloud, Omni‑Channel, Service Console
- Asynchronous processing and event‑driven architectures
- Evaluate trade‑offs between configuration, customization, and integrations
- Collaborate with enterprise and integration architects to ensure alignment with broader platform strategy.
- Architect end‑to‑end customer and agent experiences across voice, chat, messaging, and case management
- Design and optimize routing strategies using Omni‑Channel (skills‑based routing, capacity models, prioritization)
- Support integrations with telephony/CTI systems, messaging platforms, analytics, and QA tools
- Ensure solutions enhance operational efficiency, service quality, and reporting accuracy.
- Act as the technical authority for Service Cloud development
- Lead code reviews and design validations to ensure performance, scalability, and security
- Mentor developers on Salesforce best practices, governor limits, and architectural standards
- Identify and address technical debt and platform risks proactively.

Stakeholder Engagement & Communication
- Partner with product owners, business leaders, and operations teams to:
- Refine requirements and define solution approaches
- Align on priorities and d Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pm9fz