Account Delivery Manager (General Rodríguez), General Rodriguez

ObjectiveTo drive exceptional client outcomes and sustainable account growth by delivering world-class AI transformation projects while building strategic partnerships that generate significant expansion revenue and position Neurons Lab as the premier AI enablement partner for Financial Services organizations.Key ResponsibilitiesAccount Growth & Client SuccessDrive Expansion Revenue: Generate a minimum of 2 expansion opportunities per account per quarter through strategic relationship building and consultative sellingExecutive Relationship Management: Build and maintain C-suite relationships, conducting monthly business reviews and positioning as an AI transformation advisorAccount Strategy: Develop comprehensive account plans for 3-5 client portfolios, including quarterly strategic reviews and competitive positioningProject Delivery ExcellenceEnd-to-End Project Leadership: Own complete project lifecycle ensuring delivery of business outcomes while maintaining >4.0 Customer Satisfaction IndexCross-Functional Team Management: Lead AI engineers, architects, and specialists through project delivery with clear resource allocation and performance optimizationRisk & Quality Management: Proactively identify and mitigate project risks while implementing measurable success criteria and ROI trackingStrategic Business Impact Value DemonstrationCreate compelling ROI calculations, success stories, and business value presentations that drive client retention and expansionMarket Intelligence: Gather competitive insights and industry trends to inform product development and business strategyProcess Innovation: Contribute to delivery methodology improvements and build reusable assets for future projectsCapabilities LeadershipAbility to lead cross-functional teams and drive resultsCommunication: Exceptional verbal and written communication skillsRisk Management: Proactive identification and mitigation of project risksFast Decision Making: Rapid response to changing client needs and market conditionsOwnership: Complete accountability for account outcomes and client successConflict Management: Skilled in resolving stakeholder conflicts and alignment issuesInnovative Thinking: Continuously identify AI transformation opportunitiesRequirementsAI/ML Awareness – Strong understanding of AI technologies and business applicationsProject Management Methodologies – Expert in Agile, Scrum, and delivery frameworksAdvanced English – Fluent communication with general clients and stakeholdersFinancial Services Knowledge – Deep understanding of the FSI industry and regulatory requirementsExperience: Account/Project Management (5+ years) – Proven track record in managing complex client relationships and project deliveryBusiness Development Experience (2+ years) – Demonstrated success in identifying and closing expansion opportunitiesAI/ML/Data Science Delivery Experience (3+ years) – Experience delivering AI and machine learning projects with measurable business impactFinancial Services Industry Experience (2+ years preferred) – Understanding of banking, insurance, or capital markets operations and challengesProven experience working with the US and/or UK marketsNice to haveTimezone Flexibility: readiness to work in the US (EST) time zone.BenefitsCompetitive Compensation – a month-based salary, plus up to 6% of the expansion revenue you generate.Your earnings grow with your accounts.Fully Remote Setup – work from anywhere within UTC+1–UTC+8 with a flexible arrangement built around trust, not office attendance.European Hours – collaborate within a team that operates on civilised working hours and respects boundaries between work and life.Unlimited PTO – take the time you need to recharge; we measure results, not days off.Full-Time Contract – long-term contractor engagement (not employment), full-time allocation with a fast-growing AI consultancy at the forefront of enterprise transformation.
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