Customer Onboarding Specialist (Technical Saas – Healthcare) …, General Rodríguez

Overview We are looking for a Customer Onboarding Specialist with strong technical capabilities and client-facing experience to join a growing SaaS company in the healthcare space. This role requires a professional who can manage multiple onboarding processes simultaneously, configure technical environments, troubleshoot integrations, and ensure successful client implementations. Responsibilities Lead and manage end-to-end client onboarding processes Configure and troubleshoot client setups within a SaaS platform Support technical integrations, including API testing and data validation Work with SQL databases to analyze and validate data Identify and resolve configuration and integration issues Maintain accurate documentation of client configurations and workflows Collaborate cross-functionally with Product, Engineering, and Customer teams Ensure compliance with healthcare data standards when applicable Required Qualifications 4+ years of experience in customer support, onboarding support, implementation, or a SaaS client-facing role Proven experience in technical onboarding Strong SQL knowledge (querying and troubleshooting) Experience with API testing tools Experience working in cloud environments Ability to manage multiple onboarding timelines simultaneously Strong problem-solving skills Advanced English communication skills (C1/C2 required) Based in LATAM Preferred Qualifications Experience working with EHR systems or healthcare platforms Understanding of HIPAA regulations and PHI handling Experience with SFTP, S3, or secure file transfer tools Basic knowledge of HTML Experience with tools such as Linear, ClickUp, Jira, or Salesforce Bachelor's degree in Business, IT, Healthcare Administration, or related field Compensation & Benefits USD 2,500 monthly compensation Contractor modality 10 days PTO 9 paid holidays #J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qeac7