Client Manager (General Rodríguez)

OverviewThe Opportunity Join an innovative, technology driven team and take the lead in driving business growth by building and nurturing high value post sales relationships with prominent brands, enterprises, institutions, and government agencies across the Americas. Reporting directly to the CEO, you’ll act as a strategic advisor to clients, aligning their business objectives with cutting edge language accessibility solutions. This role is adecuado for candidates who thrive at the intersection of technology and business, with a strong ability to identify revenue opportunities, drive customer success, and influence organizational growth. Primary Responsibilities
- Client Relationship Management and Business Alignment Cultivate strong relationships with key decision makers, positioning the company as a trusted partner in achieving business goals.
- Proactively identify and address client needs, leveraging insights to drive satisfaction, retention, and long term loyalty.
- Revenue Growth and Expansion Own the renewal and upsell process, using data driven insights to uncover expansion opportunities and negotiate high impact deals.
- Develop and execute account growth strategies, focusing on increasing customer lifetime value and maximizing revenue potential.
- Onboarding Lead the onboarding process for new clients, ensuring a smooth transition and rapid adoption of the company’s solutions.
- Collaborate with cross functional teams to tailor training, resources, and support, aligning them with each client’s strategic objectives.
- Performance and Business Intelligence Continuously monitor and analyze client performance metrics, translating data into actionable insights for both clients and internal stakeholders.
- Present monthly strategic reports to clients highlighting ROI, usage trends, and opportunities for optimization.
- Issue Resolution and Cross Functional Leadership Act as the primary escalation point for client issues, ensuring swift resolution and maintaining h Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qhc6k