Mortgages - Trading Services Analyst (General Rodríguez), General Rodriguez

As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders.You'll act as the liaison between the business, technology, control partners, and operations.Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems.Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.ResponsibilitiesProvide end-to-end trade flow support across all product channels globallyMonitor ongoing support needs to address changes and gapsDrive continuous improvement efforts, while reducing risk across all touch-points in the trade pathEnsure the accurate and timely escalation and resolution of all inquiriesAddress ad hoc queries from operations, technology, and the front officeFacilitate training for new application usersWork with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/productsQualifications2 - 3 years of financial industry experienceBachelor's degree strongly preferredIn-depth knowledge of Excel, PowerPoint, and Internet technologiesHighly disciplined, a self-starter, and the ability to execute on assignments independentlyA team player who demonstrates work ethic and consistently demonstrates a high-level of professionalismAttention to detail with superior written, verbal, and problem-solving skillsExcellent organizational and time management skillsAbility to communicate with all levels within the Line of BusinessStrong capacity for operating in a versátil, dynamic environment where creative and strategic thinking is required
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