Remote Senior Product Manager, Conversational FinTech …, Argentina

Disclaimer – Must read: Commitment & Focus This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements. Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role. Get to Know Us Darwoft is a premium software factory that develops custom software solutions and provides high-level IT staff augmentation for international clients, primarily in the United States and Latin America. We partner with startups and high-growth companies to build impactful digital products. Our culture is people-first, rooted in technical excellence, long-term relationships, and a collaborative mindset. We combine general technical expertise with human proximity. About The Role We are looking for a Senior Product Manager to join a fast-growing fintech company building the next generation of customer operations and conversational support platforms. In this role, you will lead the strategy and execution of a platform that powers customer support operations, agent workflows, and real-time communication across Whats App and other messaging channels. You will work at the intersection of Product, Engineering, Operations, AI, and Compliance to build scalable systems that improve operational efficiency, automation quality, and customer experience. As a senior member of the team, you will balance strategic thinking with hands‑on execution, driving initiatives from discovery to launch in a highly cross‑functional and fast-paced environment. This is a unique opportunity to shape the future of conversational fintech operations and build products used at scale by internal teams and end users alike. Responsibilities Own the product vision and roadmap for customer operations and conversational support platforms Define and improve workflows for agents, operations teams, and customer-facing processes Collaborate cross-functionally with Engineering, AI, Operations, Compliance, and Support teams to deliver scalable platform capabilities Drive the development of messaging and conversational features across Whats App and other communication channels Translate operational pain points into product requirements and scalable workflows #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5b5z