Collections Manager (Comodoro Rivadavia)

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products—including spending, saving, investing, exchanging, travelling, and more—help our 70+ million customers get more from their money every day. About The RoleThe Credit team at Revolut creates and scales lending features that power integral growth. They manage the entire product lifecycle, from backend systems to customer-facing experiences, and combine market insight, risk expertise, and technical precision to deliver safe, forward‑thinking solutions tailored to each region. What You’ll Be Doing
- Leading the development of a compliant and effective debt collections process
- Ensuring the collections process is efficient and compliant with applicable laws
- Owning and managing the end‑to‑end debt collections process for retail credit portfolios
- Optimising in‑house and outsourced collection capability with best‑in‑class contact and cure rates by using the latest technology, analytics, and strategic payment programs
- Documenting policies and procedures for debt collection and recoveries
- Developing collection strategies to optimise recoveries
- Continuously improving collection processes, metrics, and tools
- Selecting and overseeing debt collection agencies to ensure SLA adherence

What You’ll Need
- 4+ years of experience in debt collection and recoveries in a retail bank, fintech, or DCA
- Experience creating and documenting collections processes
- A solid understanding of debt portfolio management, debt sales, and debt restructuring
- Good knowledge of credit products
- Knowledge of local debt collection laws and regulations
- Performance and relationship management skills with third‑party service providers
- A highly analytical mi Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qdmmg