Sr. Customer Growth Specialist | Latam + Philippines …, Comodoro Rivadavia

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators.Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.About the RoleThe Senior Customer Growth Specialist is a post-sales, outbound role focused on generating expansion pipeline from our long-tail customer base.This role sits at the intersection of Customer Success and Sales, with a clear mandate: identify customers with growth potential, engage them proactively, and create qualified expansion opportunities.This is a high-activity, commercially focused role.You will work from data, signals, and insights to prioritize outreach, qualify opportunities, and hand off expansion pipeline to Customer Success Managers or Sales partners.While customer experience matters, success in this role is measured primarily by pipeline creation.What You'll DoProactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.)Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trendsQualify customer needs, timelines, and expansion potential through discovery conversationsCreate and progress qualified expansion opportunities in SalesforcePartner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffsMaintain strong CRM hygiene and accurate activity trackingParticipate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion ratesHow Success Is MeasuredExpansion pipeline generated (primary metric)Opportunity quality and conversion to closed-wonOutreach activity and engagement ratesAccuracy and consistency of CRM dataCollaboration and handoff quality with CS and Sales partnersThe Right Fit5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar)Strong English communication skills at a C1 level or above, with the ability to work directly with U.S. accounts and communicate confidently in a client-facing environmentStrong comfort with proactive outreach and customer conversationsExperience working with CRM systems (Salesforce preferred)Ability to quickly understand technical or product-driven value propositionsStrong written and verbal communication skillsData-driven mindset with the ability to prioritize accounts and opportunitiesBonus Points ForExperience selling to existing customers (expansion, upsell, cross-sell)Familiarity with SaaS, cloud infrastructure, or usage-based pricing modelsExperience working with long-tail or high-volume customer segmentsWe are proud to be an Equal Opportunity Employer.To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pr6rm