Ecommerce Operations Coordinator (Buenos Aires)

ScopeThis position is responsible for actions and processes in the 360 marketplace strategy, ranging from commercial activities, user experience, operations and customer service. He/She will support the local eCommerce Lead in the continuous management of tasks to position the brand and publishers in each Marketplace. Also, constantly propose differential initiatives aligned to market trends. The above, in order to meet the projected sales goal, as well as the KPIs that allow us to offer a differential value proposition in each of the marketplaces in which we decide to open sales.ResponsibilitiesUpdate prices/stockPerform price analysis / Competitors benchmark (brands and informal market)Propose strategies and initiatives to increase Sell ThruPublish / Update product pagesSuggest and execute strategies/initiatives to improve user experience with our products: videos, enriched content, 3D/VRMonitor the correct functioning of the integrations between systems: Marketplace > Producteca > GP/Odoo > KyNStock transfer to virtual WH Colecta and Flex: Order trackingOrder entry
- Shipment to KyNMonitoring the labeling and dispatch by KyNSend invoice to final customer Full: Upload order, delivery tracking and activation in MarketplaceSmooth communication with OPS, AR, Finance areasRespond to questions made by users/customers through the publicationsProcess cancellations and returns (Credit note creation/monitoring)Warranties managementRequirements3+ years of experience in EcommerceBachelor in Business Administration, Industrial Engineering, Economy, Advertising required3+ years of experience in EcommerceExperience in entertainment or consumer electronics (desirable)General knowledge in business environment: sell thru and inventory managementA proven ability to estab #J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qjjxu