Customer Service Representative (Buenos Aires)

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.

As we continue to grow, we’re looking for a driven, sales-oriented **Customer Service Representative** who thrives in a fast-paced environment and is motivated by results.

**Drive Enrollment Growth**
- Convert inquiries into registrations for camps, leagues, and programs

**Lead Generation & Pipeline Management**
- Proactively generate new leads through outreach and follow-ups
- Build, manage, and maintain a healthy sales pipeline
- Track all interactions accurately using CRM systems

**Customer Relationship Building**
- Build strong rapport with parents and guardians
- Understand customer needs and recommend best-fit programs
- Deliver a high-energy, positive, and professional experience

**Sales Execution**
- Confidently present program offerings and value propositions
- Overcome objections and close enrollments
- Consistently meet or exceed individual sales targets

**Bilingual Customer Support**
- Communicate fluently in both English and Spanish
- Ensure all families feel supported, informed, and confident

**Cross-Team Collaboration**
- Work closely with operations and program teams
- Share customer insights and feedback to improve offerings

**Requirements**:

- **Competitive Drive to Win**- You are goal-oriented and motivated by performance metrics
- **Proven Sales Experience**- Background in inside sales, lead generation, or customer acquisition
- Demonstrated ability to close deals and hit targets
- **Pipeline & CRM Discipline**- Experience managing leads and tracking activity in CRM systems
- Organized and consistent in follow-ups
- **Strong Communication Skills**- Confident, clear, and engaging communicator
- Excellent interpersonal skills with both adults and youth
- **Bilingual (English & Spanish)**- Required to effectively support our diverse community
- **Self-Starter Mentality**- Able to work independently while contributing to a team environment
- Takes initiative without needing constant direction

**Benefits** Compensation: Competitive base salary + commission structure, depending on experience Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qbjtt