Administrative Support Specialist (Buenos Aires)

At Kansas City Clinic Advisors, we’re looking for a Medical Billing Specialist to join our team In this role, you’ll provide high-quality phone and administrative support to patients from primary care clinics across the United States—helping them understand their medical bills, payment options, and account information with empathy, clarity, and professionalism. Key Responsibilities
- Answer incoming patient phone calls related to billing inquiries and payment requests.
- Assist patients in understanding medical bills, account statements, balances, and payment options.
- Guide patients through online payment processes or provide instructions for alternative payment methods (such as mailing checks).
- Respond to patient inquiries via phone, email, and patient portal in a clear and professional manner.
- Document all patient interactions and billing updates accurately in internal systems.
- Support additional administrative tasks related to revenue cycle and billing workflows as needed. Requirements
- Fluent English (C1 level and above)
- 2 years of experience in customer service, medical billing support, or similar patient‑facing roles.
- Previous experience explaining bills, payments, or financial information to customers over the phone is strongly preferred.
- Highly organized, detail‑oriented, and comfortable working in structured, fast‑paced workflows. About the Role & the Company
- Hybrid position if you’re in Buenos Aires (2 days per week in our Palermo office). Fully remote if you live outside Buenos Aires.
- Full‑time schedule, working 8am to 5pm U.S CST hours
- 10am to 7pm ARG Hours.
- Formal employment with social security and OSDE 260 coverage.
- Growth and stability: Join a growing project committed to high-quality patient support and excellence in healthcare operations.
- Location: Available for Argentina‑based candidates only. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qg9n8