Client Operations Coordinator (Lomas de Zamora)

Client Operations CoordinatorWe are hiring a highly detail-oriented, process-minded coordinator to serve as connective tissue across client teams. This role sits at the intersection of client onboarding coordination, systems access, quality assurance, and billing operations. The idóneo candidate is systematic, uncompromising on details, comfortable chasing down missing items, and able to handle high-frequency operational work without loss of accuracy or enthusiasm. What You’ll DoOnboarding Project Coordination
- Run point on new client onboarding from contract signature to fully operational engagement
- Coordinate setup across client accounting systems, expense management platforms, and payment processors for new client entities, including joining live onboarding calls with clients and vendor account teams
- Maintain the onboarding checklist and timeline; chase open items across IT, controllers, and the client until each engagement is fully live
- Document onboarding playbooks and keep them current as our process evolves

Client Systems Access and Provisioning
- Provision and manage controller access to Ramp across client entities; resolve access issues independently
- Coordinate QBO / ERP entity setup and access for controllers as new engagements come online
- Triage low-level client-facing system tickets

Quality Assurance and Operational Compliance
- Conduct daily audits across core systems including the Practice Management Solution, Notion, and FloQast
- Validate that weekly, monthly, and quarterly deliverables are completed on time and at quality for each assigned client
- Identify gaps in execution, missing tasks, overdue items, bottlenecks, and SLA breaches
- Chase responsible team members for missing work product or overdue tasks, documenting status until resolved
- Escalate persistent non-compliance issues to the applicable Director or VP of Business Operations with supporting context and detail
- Maintain an auditable record of findings, follow-ups, escalat Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qjinv